Privacy Policy
Effective Date: [06/17/2025]
Liv’s on 2nd (“we,” “our,” or “us”), owned and operated by GRJ Group, respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website www.livson2nd.com, engage with our services, or interact with our marketing communications.
1. Information We Collect
We may collect the following types of personal information through forms, reservation tools, or online purchases:
- Name
- Email address
- Phone number
- Birthday (for birthday-related offers or communication)
- Reservation details (via OpenTable integration)
- Payment information (via Stripe, for merchandise purchases)
2. How We Use Your Information
We use your personal information to:
- Respond to inquiries and customer support requests
- Confirm and manage reservations (via OpenTable)
- Send promotional emails or text messages with updates, special offers, and event invitations
- Process merchandise transactions securely via Stripe
- Analyze website usage and improve our services (via Google Analytics)
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with trusted third-party service providers who help us operate our website and services:
- OpenTable for reservations
- Mailchimp for email marketing
- Stripe for secure payment processing
- Google Analytics for site performance insights
Each third party has its own privacy practices and is responsible for handling your information in compliance with applicable laws.
4. SMS Marketing Consent
By providing your phone number through our website or marketing forms, you agree to receive promotional and transactional text messages from Liv’s on 2nd. Message frequency may vary. Message and data rates may apply.
You may opt out of SMS marketing at any time by replying “STOP” to any message. For help, reply “HELP” or contact us directly.
We do not share your phone number with third parties for their marketing purposes.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies through Google Analytics to analyze traffic and improve user experience. Cookies are small data files stored on your device that help us understand how visitors use our website.
You can control or disable cookies through your browser settings. Please note that disabling cookies may impact the functionality of some website features.
6. User Rights & Your Choices
You have the right to:
- Access your personal data
- Update or correct your information
- Unsubscribe from marketing emails or texts
- Request deletion of your personal information
To exercise any of these rights, please contact us at rob@livson2nd.com.
7. Data Security
We implement reasonable physical, administrative, and technical safeguards to protect your personal information. While we strive to protect your data, no system is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from anyone under 13. If you believe we have collected such data, please contact us to request its deletion.
9. Third-Party Links
Our website may contain links to other websites (e.g., OpenTable, Instagram). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
For questions, concerns, or to exercise your privacy rights, contact:
Liv’s on 2nd (GRJ Group)
5327 2nd St, Long Beach, CA 90803
Email: rob@livson2nd.com